Cancellation & refund policies
Standard Rate:
The cancellation is free of charge 7 days prior to the date of arrival, after this time we charge you 50% the room rate as cancellation fee.
Refund Method:
If the payment method at the time of purchase is credit card / debit card / wallet or net banking the refundable amount will be returned to the same mode of payment.
Non Refundable Rate:
For the non refundable bookings are no cancellation or changes possible. In
case of a cancellation, 70% of the total amount will be charged as cancellation
fee.
During the FAIRS we have special cancellation policy:
Free of charge up to 2 weeks prior the date of arrival, after this time we'll
charge 80% the room rate.
Group booking (3 rooms and more):
Guests booking more than 2 rooms are required to pay the total cost of the
booking in advance. If cancelled or modified up to 5days before date of
arrival, no fee will be charged. If cancelled or modified later or in case of
no-show, 80% of the reservation will be charged.
Important information:
Due to the fact that the hotel is surrounded by many apartments it is required
that guests, particularly those in groups are respective in regards to noise
during the evenings.
- No parties are allowed at the premises.
- Please note that the check-in and key-collection take place at: reception
counter.
- Guests are required to show a photo identification and credit card upon
check-in. Please note that all Special Requests are subject to availability and
additional charges may apply.
- Please inform us in advance of your expected arrival time. You can use the
Special Requests box when booking, or contact us directly with the contact
details provided in your confirmation.
- Parking may possible on site and costs as per hotel decision.